Ubitquity provides enterprise-class stability and performance by implementing multiple levels of redundancy in its infrastructure.
In the unlikely event that our availability falls below our guarantees, Ubitquity hosting accounts will be eligible for SLA credits based on any affected instances hourly cost.
|Outage Time Frame||Effective Approx Availability||Credit Amount|
|Less than 9 minutes||99.99%||12 hours|
|10 - 59 minutes||99.98%||24 hours|
|1 - 2 hours||99.85%||48 hours|
|2 - 4 hours||99.70%||120 hours|
|4 - 7 hours||99.50%||240 hours|
|7+ hours||99.00%||672 hours|